Knowledge Base

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Knowledge Base

SELF-MANAGED

SELF-MANAGED

Email Notifications and Reports

How to manage your MUSO campaign notifications

How to interpret the numbers and understand your Daily Update email

MUSO Service A-Z - all you need to know

What is a non-compliant site?

Why are takedowns not automatically sent despite having Auto Takedowns enabled?

What should I do if I get incorrect matches in my campaign?

How do I know if automated takedowns are being sent for my campaign?

How to differentiate between the Files tab and the Google tab

How to modify Google search settings

How to add titles

What is a spoof website?

Why is a file’s status ‘takedown complete’ when the file is still available?

Why has my campaign not been verified?

How many campaigns can I add?

Glossary of terms

How to check the status of your infringements

How to start a new campaign

What is a removal?

How to cancel a campaign

How to improve your protection strategy

How to modify search/filter settings

How to filter files and save search results

What is the difference between a Monitoring campaign and a MUSO Protect campaign?

How do I get started?

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Legal

How can I update my DMCA contact settings?

What are the legal implications of using MUSO?

Why is valid contact information required to send a DMCA?

Subscription and Payments

How can I update my payment details?

Address piracy via Add Links/Urls Tool

How to submit new infringements (files) for takedown

How to submit new infringements to be delisted by Google

How can I check that a file listed actually contains my product?

Why do new URLs I submit need to be verified?