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Authors & Indie Creators (Prepay - Self Managed)
These knowledge base articles are specific to customers on our classic dashboard. These are authors and indie creators who prepay monthly and are self-managed.
Email Notifications and Reports
MUSO Service A-Z - all you need to know
- How do I get started?
- Glossary of terms
- How to start a new campaign
- How many campaigns can I add?
- What is the difference between a Monitoring campaign and a MUSO Protect campaign?
- How to add titles
- Why has my campaign not been verified?
- How do I know if automated takedowns are being sent for my campaign?
- Why are takedowns not automatically sent despite having Auto Takedowns enabled?
- What should I do if I get incorrect matches in my campaign?
- How to differentiate between the Files tab and the Google tab
- How to modify Google search settings
- What is a non-compliant site?
- What is a non-contactable site?
- Why is a file’s status ‘takedown complete’ when the file is still available?
- How to check the status of your infringements
- What is a removal?
- What is a spoof website?
- How to improve your protection strategy
- How to filter files and save search results
- How to modify search/filter settings
- How to cancel a campaign