Knowledge Base

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Knowledge Base

SELF-MANAGED

SELF-MANAGED

Email Notifications and Reports

How to interpret the numbers and understand your Daily Update email

How to manage your MUSO campaign notifications

MUSO Service A-Z - all you need to know

What is the difference between a Monitoring campaign and a MUSO Protect campaign?

How to filter files and save search results

How to modify search/filter settings

How to improve your protection strategy

How to cancel a campaign

What is a removal?

How to check the status of your infringements

Glossary of terms

How many campaigns can I add?

Why has my campaign not been verified?

Why is a file’s status ‘takedown complete’ when the file is still available?

What is a spoof website?

How to add titles

How to modify Google search settings

How to differentiate between the Files tab and the Google tab

How do I know if automated takedowns are being sent for my campaign?

What should I do if I get incorrect matches in my campaign?

Why are takedowns not automatically sent despite having Auto Takedowns enabled?

What is a non-compliant site?

How to start a new campaign

How do I get started?

What is a non-contactable site?

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Legal

What are the legal implications of using MUSO?

How can I update my DMCA issuer contact settings?

Why is valid contact information required to send a DMCA?

Subscription and Payments

How can I update my payment details?

Address piracy via Add Links/Urls Tool

Why do new URLs I submit need to be verified?

How can I check that a file listed actually contains my product?

How to submit new infringements to be delisted by Google

How to submit new infringements (files) for takedown